+44 (0)1925 766604 info@aicdp.global

Privacy Notice


The Association of International Credit Directors & Professionals (AICDP) is a professional membership association of Credit Professionals, helping to raise standards and share best practice in the UK, Europe and beyond.

This Privacy Notice describes AICDP’s policies and practices regarding its collection and use of your personal data, and sets forth your privacy rights. We recognise that information privacy is an ongoing responsibility, and so we will from time to time update this Privacy Notice as we undertake new personal data practices or adopt new privacy policies.

Data Protection Officer

AICDP has appointed an internal data protection officer for you to contact if you have any questions or concerns about the AICDP’s personal data policies or practices. AICDP’s data protection officer’s name and contact information are as follows:
Data Protection Officer

How we collect and use (process) your personal information

Personal information you give to us:

When you become an AICDP member, we collect information about you including (but not limited to) your name, your employer’s name, your work address (including your country location), and your email address. We may also collect your personal email address, a personal mailing address, and a mobile phone number. We ask members to voluntarily provide additional information in their membership profile, such as information about their educational background, number of years in credit management, and the like. Members may edit their profile at any time to change, add, or remove personal information.

We process your personal information for membership administration, to deliver member benefits to you, and to inform you of AICDP-related events, content, and other benefits or opportunities associated with your AICDP membership. The AICDP may also use this information to help the AICDP understand our members’ needs and interests to better tailor our products and services to meet your needs.

Live events and web conferences
AICDP hosts many events throughout the year. These include in-person conferences as well as live web conferences (collectively “events”). If you register for one of our events and you are a member, we will access the information in your member account to provide you with information and services associated with the event. If you are not a member and you register for one of our events, we will collect your name and contact information, which we will store in our database(s) and use to provide you with information and services associated with the event.

If you are a presenter at one of our events, we will collect information about you including your name, employer and contact information, and photograph, and we may also collect information provided by event attendees who evaluated your performance as a presenter. We may also make and store a recording of your voice and likeness in certain instances.

We keep a record of your participation in AICDP events as an attendee or presenter. This information may be used to provide you with membership and certification services (such as, for example, CPD) credits, or to tell you about other events and publications). It may also be used to help the AICDP understand our members’ needs and interests to better tailor our products and services to meet your needs.

Some of our events are sponsored. The AICDP provides an attendee list to sponsors, co-sponsors and exhibitors of our events. The AICDP may also allow sponsors, co-sponsors and/or exhibitors to send you material by mail once per sponsored event, in which case the AICDP engages a third-party mailing house and does not share your mailing address directly with the sponsor/exhibitor. If you do not wish to have your information included in an attendee list or to receive information from sponsors, co-sponsors and/or exhibitors, you can express your preferences when you register for events or you may contact the AICDP directly at INFO@AICDP.GLOBAL.


AICDP offers a great deal of content for our members. In addition to producing original content, the AICDP also subscribes to news feeds and blogs produced by sponsors, members and others, which we often link to from our website. This means you may find yourself on the AICDP website or reading an email from the AICDP team and we will offer you a link to another organisation’s website where you will find relevant content that we find relevant and useful to you. At these times, you will be leaving the AICDP website. AICDP is not responsible or liable for content provided by these third party websites or personal information they may happen to gather from you.

You may manage your AICDP subscriptions by subscribing or unsubscribing at any time. Please note that if you have set your browser to block cookies, this may have an impact on your ability to unsubscribe. If you have any difficulties managing your email or other communication preferences with the AICDP, please contact us at INFO@AICDP.GLOBAL.

AICDP uses Google Analytics to track how often people gain access to or read our content. We use this information in the aggregate to understand what content our members find useful or interesting, so we can produce the most valuable content to meet your needs.

We also conduct surveys that we use to produce original research on the credit profession. We do not track individuals but look at information in the aggregate only. Participation in surveys is voluntary.


If you participate in AICDP training, you may sign up directly through the AICDP in which case we collect your name and contact information directly from you. You may, alternatively, sign up for training – or be signed up for training – by or through a third party such as one of our training partners, or your own employer. We may also use independent contractors to conduct the training and third parties to provide the training venue. Your personal information will be stored in our database (hosted by cloud service provider) and may also be shared with our training partners, trainers, and/or the venue hosting the event (to verify your identity when you arrive). The AICDP’s training partners, trainers, and training venue hosts have agreed not to share your information with others and not to use your personal information other than to provide you with AICDP products and services.


When you sign up to take one of the AICDP’s certification exams, we will collect your name and contact information. We will also collect and store information you provide to us about your need for special accommodations. This information may be shared with our computer-based exam hosting service. The computer-based exam hosting service may also share with us information you provide to them to verify your identity in taking the exam. The AICDP will collect your exam results and, in conjunction with maintaining your certification(s), your record of participation in continuing privacy education. Only authorised employees within the AICDP have access to your certification exam scores and personal information pertaining to any special accommodations you may request.

Your correspondence with the AICDP

If you correspond with us by email, the postal service, or other form of communication, we may retain such correspondence and the information contained in it and use it to respond to your inquiry; to notify you of AICDP conferences, publications, or other services; or to keep a record of your complaint, accommodation request, and the like. As always, if you wish to have the AICDP “erase” your personal information or otherwise refrain from communicating with you, please contact us at INFO@AICDP.GLOBAL.

Note: if you ask the AICDP not to contact you by email at a certain email address, the AICDP will retain a copy of that email address on its “master do not send” list in order to comply with your no-contact request.

Purposes for processing your data

As explained above, the AICDP processes your data to provide you with the goods or services you have requested or purchased from us, including membership services, events, publications and other content, certification, and training. We use this information to refine our goods and services to better tailor them to your needs and to communicate with you about other services the AICDP offers that may assist you in your career or otherwise help you do your job as a privacy professional.

Personal information we get from third parties
From time to time, the AICDP receives personal information about individuals from third parties. This may happen if your employer is a corporate member of the AICDP and signs you up for training, certification, or membership. One of our third-party training partners may also share your personal information with the AICDP when you sign up for training, certification or membership through that training partner.

What happens if you don’t give us your data
You can enjoy many of the AICDP’s services without giving us your personal data. Much of the information on our website is available even to those who are not AICDP members. You can even enter only the minimal amount of information (name and contact information) to your AICDP member profile if you wish, and you can edit your profile at any time. Some personal information is necessary so that the AICDP can supply you with the services you have purchased or requested, and to authenticate you so that we know it is you and not someone else. You may manage your AICDP subscriptions and you may opt-out of receiving marketing communication at any time.

Use of the AICDP Website

As is true of most other websites, the AICDP’s website collects certain information automatically and stores it in log files. The information may include internet protocol (IP) addresses, the region or general location where your computer or device is accessing the internet, browser type, operating system and other usage information about the use of the AICDP’s website, including a history of the pages you view. We use this information to help us design our site to better suit our users’ needs. We may also use your IP address to help diagnose problems with our server and to administer our website, analyse trends, track visitor movements, and gather broad demographic information that assists us in identifying visitor preferences. The AICDP’s website also uses cookies and web beacons. It does not track users when they cross to third party websites, does not provide targeted advertising to them, and therefore does not respond to Do Not Track (DNT) signals.

Our website id built on the WordPress platform and as such usage data may be transferred to the United States. By submitting information via our contact forms you are consenting to this data transfer. Our contact forms are not designed to collect sensitive or special category information,

Cookies and web beacons

Cookies are pieces of data that a Web site transfers to a user’s hard drive for record-keeping purposes. Web beacons are transparent pixel images that are used in collecting information about website usage, e-mail response and tracking.

The Site uses cookies and Web beacons to provide enhanced functionality on the site (e.g., user ID and password prompts, and conference registration) and aggregate traffic data (e.g., what pages are the most popular). These cookies may be delivered in a first-party or third-party context. The AICDP may also use cookies and web beacons in association with e-mails delivered by the AICDP. Our Site also captures limited information (user-agent, HTTP referrer, last URL requested by the user, client-side and server-side clickstream) about visits to our Site; we may use this information to analyse general traffic patterns and to perform routine system maintenance. You have many choices with regards to the management of cookies on your computer. All major browsers allow you to block or delete cookies from your system. To learn more about your ability to manage cookies and web beacons, please consult the privacy features in your browser.

This website uses Google Analytics, a web analytics service provided by Google, Inc. (“Google”). Google Analytics uses “cookies”, which are text files placed on your computer, to help the website analyse how users use the site. The information generated by the cookie about your use of the website (including your IP address) will be transmitted to and stored by Google on servers in the United States. Google will use this information for the purposes of evaluating your use of the website, compiling reports on website activity for website operators and providing other services relating to website activity and internet usage. Google may also transfer this information to third parties where required to do so by law, or where such third parties process the information on Google’s behalf. Google will not associate your IP address with any other data held by Google. You may refuse the use of cookies by selecting the appropriate settings on your browser, however please note that if you do this you may not be able to use the full functionality of this website. By using the AICDP website, you consent to the processing of data about you by Google in the manner and for the purposes set out above.

When and how we share information with others

Information about your AICDP purchases and certification status are maintained in association with your membership or profile account. The personal information the AICDP collects from you is stored in one or more databases hosted by third parties located in the EEA. These third parties do not use or have access to your personal information for any purpose other than cloud storage and retrieval. On occasion, the AICDP engages third parties to mail information to you, including items like books you may have purchased, or material from an event sponsor.

We do not otherwise reveal your personal data to third-parties for their independent use unless: (1) you request or authorise it; (2) it’s in connection with AICDP-hosted and AICDP co-sponsored conferences as described above; (3) the information is provided to comply with the law (for example, to comply with a court order), enforce an agreement we have with you, or to protect our rights, property or safety, or the rights, property or safety of our employees or others; (4) the information is provided to our agents, vendors or service providers who perform functions on our behalf; (5) to address emergencies or acts of God; or (6) to address disputes, claims, or to persons demonstrating legal authority to act on your behalf; and (7) through the AICDP Member Directory. We may also gather aggregated data about our members and Site visitors and disclose the results of such aggregated (but not personally identifiable) information to our partners, service providers, advertisers and/or other third parties for marketing or promotional purposes.

Data subject rights

The European Union’s General Data Protection Regulation and other countries’ privacy laws provide certain rights for data subjects. This Privacy Notice is intended to provide you with information about what personal data the AICDP collects about you and how it is used.

If you wish to confirm that the AICDP is processing your personal data, or to have access to the personal data the AICDP may have about you, please contact us at INFO@AICDP.GLOBAL.

You may also request information about: the purpose of the processing; the categories of personal data concerned; who else outside the AICDP might have received the data from the AICDP; what the source of the information was (if you didn’t provide it directly to the AICDP); and how long it will be stored. You have a right to correct (rectify) the record of your personal data maintained by the AICDP if it is inaccurate. You may request that the AICDP erase that data or cease processing it, subject to certain exceptions. You may also request that the AICDP cease using your data for direct marketing purposes. In many countries, you have a right to lodge a complaint with the appropriate data protection authority if you have concerns about how the AICDP processes your personal data. When technically feasible, the AICDP will—at your request—provide your personal data to you or transmit it directly to another controller.

Reasonable access to your personal data will be provided at no cost to AICDP members, conference attendees and others upon request made to the AICDP at INFO@AICDP.GLOBAL. If access cannot be provided within a reasonable time frame, the AICDP will provide you with a date when the information will be provided. If for some reason access is denied, the AICDP will provide an explanation as to why access has been denied.

Security of your information

To help protect the privacy of data and personally identifiable information you transmit through use of this Site, we maintain physical, technical and administrative safeguards. We update and test our security technology on an ongoing basis. We restrict access to your personal data to those employees who need to know that information to provide benefits or services to you. In addition, we train our employees about the importance of confidentiality and maintaining the privacy and security of your information. We commit to taking appropriate disciplinary measures to enforce our employees’ privacy responsibilities.

Data storage and retention

Your personal data is stored by the AICDP on its servers, and on the servers of the cloud-based database management services the AICDP engages. The AICDP retains data for the duration of the customer’s or member’s relationship with the AICDP. For more information on where and how long your personal data is stored, and for more information on your rights of erasure and portability, please contact the AICDP’s data protection officer at INFO@AICDP.GLOBAL.

Changes and updates to the Privacy Notice

By using this Site, you agree to the terms and conditions contained in this Privacy Notice and Conditions of Use and/or any other agreement that we might have with you. If you do not agree to any of these terms and conditions, you should not use this Site or any AICDP benefits or services. You agree that any dispute over privacy or the terms contained in this Privacy Notice and Conditions of Use, or any other agreement we have with you, will be governed by the laws of Ireland/UK?

As our organisation, membership and benefits change from time to time, this Privacy Notice and Conditions of Use is expected to change as well. We reserve the right to amend the Privacy Notice and Conditions of Use at any time, for any reason, without notice to you, other than the posting of the amended Privacy Notice and Conditions of Use at this Site. We may e-mail periodic reminders of our notices and terms and conditions and will e-mail AICDP members of material changes thereto, but you should check our Site frequently to see the current Privacy Notice and Conditions of Use that is in effect and any changes that may have been made to it. The provisions contained herein supersede all previous notices or statements regarding our privacy practices and the terms and conditions that govern the use of this Site.

Questions, concerns or complaints
Please contact the AICDP’s data protection officer:
Data Protection Officer